Terms of Service

DentaDeck is a practice-management and record-keeping service for scheduling, patient charts, clinical materials, finances, and related workflows. Available features depend on the plan, country, and clinic settings.

DentaDeck does not provide medical advice, diagnosis, or treatment and does not replace a clinician's professional judgment. The clinic reviews records and remains responsible for patient care.

An account may be created by an adult with legal capacity and authority to act for the clinic. The clinic is responsible for its users' actions.

• provide accurate registration information and keep it current;
• not share an account with unauthorised people and protect sign-in credentials;
• promptly report suspected unauthorised access;
• give each staff member only the permissions needed for their work.

The clinic decides what data to enter and who may access it. DentaDeck does not replace internal policies, professional duties, or any mandatory national health system.

• have a lawful basis for processing health and other personal data;
• give patients required information and obtain consent where needed;
• ensure record accuracy, lawful retention, and fulfilment of patient requests;
• use DentaDeck in line with medical, employment, tax, and other rules in its jurisdiction;
• not upload malicious files or attempt to bypass security or another clinic's access.

The clinic and its patients retain all rights in uploaded charts, records, photos, documents, and other content. The clinic gives the DentaDeck operator a limited right to host, copy, transmit, display, and technically process that content only to provide, secure, and support the service.

The clinic confirms it may provide the content and give those instructions. DentaDeck does not use clinical content for advertising or sell it. Rights in DentaDeck software, branding, and its own materials remain with the operator and its licensors.

A clinic may connect Cliniccards, Telegram, Checkbox, Monobank, or another available provider. DentaDeck transmits data at the clinic's direction but does not control a third party's availability, fees, or separate terms.

AI features are not diagnostic and are off by default. If the clinic owner enables them, the clinic is responsible for provider selection, human review of output, and a lawful basis to transmit data.

Price, currency, billing period, taxes, trial access, and payment terms are set out on the order page or in the agreement. Unless otherwise agreed, fees for a period already started are non-refundable except where the law requires otherwise.

Access may be limited after notice if payment is overdue. Paid third-party services are charged under their own terms unless the order expressly says otherwise.

The DentaDeck Privacy Policy describes personal-data processing. If the clinic agreement includes a data-processing agreement, it prevails for the parties' controller and processor obligations.

A clinic may stop using the service under its order or agreement. We may temporarily limit access for a material breach, security threat, unlawful use, or overdue payment, giving notice where reasonably possible.

After termination, the clinic may request an available export within the agreed period. A self-service full database export is not currently available; DentaDeck assists within the available tools and agreement. Data is then deleted or de-identified except for backups and records that law requires us to retain.

We use reasonable efforts to operate the service securely and reliably, but it may be interrupted by maintenance, networks, or external providers. Experimental and beta features may change or be discontinued.

To the extent permitted by law, each party is responsible only for direct, foreseeable loss caused by its breach. Limits do not apply where liability cannot lawfully be excluded, including intentional misconduct, fraud, or other cases set by mandatory law. An agreement may set specific caps.

We may change the service and these Terms. Material changes will be notified in the service or through another agreed channel before they take effect where required by law or contract. Continued use after the effective date means acceptance of the revised Terms.

The law identified in the clinic's order or service agreement governs these Terms. Mandatory data-protection and other rules that cannot be excluded by contract remain in effect.

Questions, legal notices, and requests about these Terms should be sent through the support channel identified in the account, order, or service agreement, or to [email protected].